National Provider Enrollment Virtual Event

LaShawna Brown, CPMSM, CPCS
Credentialing Manager, CommunityCare Managed Healthcare Plans of Oklahoma
Founder, On A Mission Credentialing

LaShawna Brown started her career in 2001 as a medical staff office receptionist. In 2013, she became the director of medical staff services and centralized credentialing for a six-hospital health system where she served for nearly seven years. In 2019, she joined an Oklahoma health insurance company and has been navigating and learning the managed care side of credentialing. She enjoys helping others grow by sharing the knowledge gleaned from over 20 years of experience in the credentialing realm.

Larry DeHoyos, CPCS
Team Member, Team Med Global Healthcare Consulting

Larry DeHoyos has been involved in the medical staff services, quality management, credentialing, provider enrollment, and revenue cycle industries for over 22 years. His experience extends through medical groups, hospital systems, managed care plans, and CVO environments. He is currently based in the Boston area where he is the director of credentialing for a nurse staffing platform for post-acute care facilities. DeHoyos is a subject matter expert in provider enrollment, practice management, and acquisitions and integrations. He also serves as associate faculty and as a member of the speaker team with Team Med Global, where he has developed and facilitated several webinars and educational workshops on Lean workplace efficiencies, provider enrollment, provider credentialing, CVOs, accreditation preparedness, and practice management.

Mathieu Gaulin, CPMSM, CPCS
Senior Director, Professional Medical Staff Services, Boston Children’s Hospital

Mathieu Gaulin has been at Boston Children’s Hospital since 2006, starting as an agency temporary employee. He worked in provider enrollment for 10 years, during which time he created and managed the centralized provider enrollment team. Currently, he is the senior director of professional medical staff services; in this role, he oversees medical staff services and provider enrollment while working with the medical staff and its leaders on their self-governance and oversight of patient safety and quality obligations. Gaulin is currently a member of the Board of Advisors of Medallion, Inc. and the Institute of Contemporary Art/Boston. He previously served on the National Association Medical Staff Services Membership Committee and as the secretary of the Massachusetts Association of Medical Staff Services. He is also a national speaker and thought leader in multiple medical staff domains.

Jenny Jackson, EdD, MBA, CPMSM, CPCS, FMSP
Senior Director, Provider Enrollment & Onboarding, Community Health Systems, Inc.

Jenny Jackson is a medical service professional with 22 years of experience in managed care and provider enrollment. She is the senior director of provider enrollment and credentialing verification services for Community Health Systems in Nashville, Tennessee. Jackson is passionate about developing other leaders and specializes in building strong teams through communication, empathy, and trust. She believes that practicing servant leadership and putting people first is fundamental to the success of every organization. Jackson is a past president of the Kentucky Association of Medical Staff Services, a Certified Professional in Medical Services Management, a Certified Provider Credentialing Specialist, and a Fellow of the National Association Medical Staff Services. She holds an MBA and an educational doctorate in organizational leadership from Western Kentucky University.

Yesenia Servin, CPMSM
Payer Enrollment Lead, Team Med Global Healthcare Consulting

Yesenia Servin has more than 23 years of experience in payer enrollment and physician credentialing and is currently the payer enrollment lead at Team Med Global. There, she manages payer enrollment projects, briefs payer enrollment team members on industry trends, and is the liaison for the multitude of departments impacting payer enrollment processes. She also maintains her own consultancy, where she helps organizations develop and implement best-practice guidelines and processes; analyzes a variety of commercial, private, and governmental claim filings; and manages credentialing processes for network participation agreements. Servin is a current member of the National Association of Healthcare Revenue Integrity Leadership Board. She is also a leading member of Team Med Global’s Payer Enrollment Institute and serves as associate faculty on the speaker team.

Janet Wilson, BS, FMSP, CPMSM, CPCS
President, JLWilson MedStaff Consulting

Janet Wilson has been involved in the medical staff services, quality, and credentialing industry for the past 36 years. Her healthcare experience extends to hospitals, quality, managed care, and the CVO environment. Wilson served for three years on the National Association Medical Staff Services (NAMSS) board of directors and was designated a Fellow by NAMSS in 2019. She also served on the board of directors of the Texas Society of Medical Staff Services and held the office of president during her tenure on the board. Wilson has been an independent consultant for over 15 years in the areas of credentialing/privileging, quality, CVO development, and medical staff services. She has also worked as an independent educator in the healthcare industry for many years, and has spoken at numerous state and national conferences. Wilson recently coauthored the ninth edition of HCPro’s Verify & Comply: Credentialing, Medical Staff, and Ambulatory Care Standards and was a NAMSS instructor for the past 10 years. She is also on the faculty of Edge-U-Cate and teaches CPCS/CPMSM certification–focused study programs and other industry-related programs.