Customer Service

Hours: Mon-Fri. 9:00 a.m. – 6:00 p.m. ET
Toll-free: 1-800-650-6787
Email: customerservice@hcpro.com

Holidays:  Our offices will be closed on these holidays

• Monday, January 1 — New Year's Day
• Friday, March 29 — Spring Holiday
• Monday, May 27 — Memorial Day
• Thursday, July 4 — Independence Day
• Friday, July 5 — Summer Holiday
• Monday, September 2 — Labor Day
• Thursday, November 28 — Thanksgiving Day
• Friday, November 29 — Day after Thanksgiving
• Tuesday, December 24 — Christmas Eve
• Wednesday, December 25 — Christmas Day

Customer Service Mailing Address

DecisionHealth, an HCPro brand
35 W. Wacker Drive, 16th Floor
Chicago, IL 60601-5809

W-9 Form

Download the W-9 Form here. (PDF file)