Cancel Order

Product Order Cancellation
If you have placed a product order and decide that you want to cancel it, please contact the Customer Service department at 800-650-6787. They will cancel the order and determine the proper handling of your refund. To cancel an in-person event order, please see our cancellation policy posted as part of our Event Registration Policies.

Customer Service Department
Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m. Central Standard Time
Toll-free: 1-800-650-6787

Customer Service Mailing Address

DecisionHealth, a division of HCPro LLC
233 N. Michigan Ave., 21st Floor
Chicago, IL 60601-5809

Thank you for your business. We look forward to making your event experience exceptional!