Cancel Order

Product Order Cancellation
If you have placed a product order and decide that you want to cancel it, please contact the Customer Service department at 855-225-5341. They will cancel the order and determine the proper handling of your refund. To cancel an in-person event order, please see our cancellation policy posted as part of our Event Registration Policies.

Customer Service Department
Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m. Central Standard Time
Email: customer@decisionhealth.com
Toll-free: 1-855-225-5341

Customer Service Mailing Address

DecisionHealth
c/o Simplify Compliance
PO Box 5094
Brentwood, TN 37024

Thank you for your business. We look forward to making your event experience exceptional!