National Provider Enrollment Virtual Event - On-Demand

Product Code: NPEV11022021

Quick Overview

This on-demand virtual is packed with education for both new and veteran provider enrollment professionals.

Price: $399.00

National Provider Enrollment Virtual Event - On-Demand

National Provider Enrollment Virtual Event - On-Demand

Now Available On-Demand

Tips and Strategies for a Successful Enrollment Process

Can’t travel? No problem! Join us for the National Provider Enrollment Virtual. This event is packed with education for both new and veteran provider enrollment professionals.

Learn best practices for enrolling with Medicare and commercial payers, using the Provider Enrollment, Chain, and Ownership System (PECOS), and streamlining enrollment, contracting, and recruitment.

Learning Objectives:

  • Understand the relationship between managed care credentialing and payer enrollment
  • Create processes to align enrollment, recruitment, and contracting
  • Ensure proper documentation and timely submission of Medicare enrollment forms
  • Prevent deactivations and revocations of Medicare enrollment
  • Successfully enroll with commercial payers
  • Discuss how the COVID-19 pandemic changed the enrollment industry
  • dentify best practices for working with a remote team

Don’t miss your chance to receive expert guidance and best practices to ensure your organization and practitioners are reimbursed for their services.

Additional learning you might be interested in:

Registration includes a 60-day access period to the platform.

National Provider Enrollment Virtual Event - On-Demand


1 hour
Recruitment, Contracting, and Payer Enrollment: Reduce Headaches and Speed Up Start Dates
LaShawna Brown, CPMSM, CPCS
Stacy Brklacich, JD
Are we all speaking different languages? Why can’t we all get on the same page? Join us as we imagine and engineer the alignment of recruitment, contracting, and payer enrollment to improve communication and throughput. In this session, we will explore the common roadblocks in aligning these processes, ways to prevent or reduce them, and steps you can take now to improve communication.

1 hour
The Other Side of the Enrollment Form
LaShawna Brown, CPMSM, CPCS
Many believe payer enrollment is synonymous with managed care credentialing; however, there are significant differences between the two. In this session, we will define managed care and payer enrollment, explore the managed care process from start to finish, and discuss the topics of credentialing not required and delegated credentialing.

1 hour
An Introduction to Contracting With Commercial Payers
New to enrolling, contracting, and credentialing with commercial payers? Join David Zetter as he provides an introduction and explains what you can expect from the overall process, the vendors, and your staff during commercial payer enrollment. You’ll walk away with best practices you can use to ensure success.

30 minutes
Stacy Brklacich, JD, LaShawna Brown, CPMSM, CPCS, and David J. Zetter, PHR, SHRM-CP, CHCC, CPCO, CPC, COC, PCS, FCS, CHBC, CMUP, PESC, CMAP, CMAPA, CMMP, CMHP

40 minutes
Preparing for Your Medicare Enrollment, Part 1
Valerie Hogen, Director of Credentialing and Enrollment - Physical Rehabilitation Network
Do you struggle to figure out Medicare’s enrollment requirements? Do you receive requests to update and correct your information? In this session, learn tips and tricks for a smooth enrollment process. Our speaker will discuss the frequently made mistakes in the enrollment process, creating a checklist to ensure proper documentation and timely submission.

30 minutes
Preparing for Your Medicare Enrollment, Part 2
Valerie Hogen, Director of Credentialing and Enrollment - Physical Rehabilitation Network
In part two of this presentation, learn how to keep your enrollment current to prevent deactivations, revocations, and lapses in payment. Review checklists for change of information and revalidations.

1 hour
Upping the Happiness Quotient: How to Contribute to a Positive Workplace Culture
Donna Goestenkors, CPMSM, EMSP, President - Team Med Global Healthcare Consulting
Nicole Keller, MSHM, CPHQ, CPHIT, CSM, Director of Medical Staff Services - Seattle Children's Hospital
During this session, which was originally featured during the 2021 Spring CRC/NPE Virtual, our speakers discuss how workplace positivity is the linchpin to productivity and fulfillment. Team Med Global’s Donna Goestenkors and Nicole Keller will identify behaviors and strategies that create happier and healthier work environments. When each person commits to clear communication, shared objectives, and healthy conflict resolution, team members and departments can thrive.

40 minutes
The Lasting Effects of COVID-19 pm Credentialing and Enrollment
Susan Dubois, CPCS, CPMSM
In this session, we will explore the impact the COVID-19 pandemic has had on credentialing, privileging, and enrollment. We will look in-depth at the CMS waivers that were implemented, their impact, and which of them should become permanent and why. We will also look at the pandemic’s impact on the industry, including working from home, remote collaboration, engagement, burnout, and the unexpected pportunities that have emerged—including working together cohesively to ensure success.|

30 minutes
Susan Dubois, CPCS, CPMSM and Valerie Hogen, Director of Credentialing and Enrollment - Physical Rehabilitation Network

National Provider Enrollment Virtual Event - On-Demand


LaShawna Brown

LaShawna Brown, CPMSM, CPCS
Credentialing Manager, CommunityCare Managed Healthcare Plans of Oklahoma
Founder, On A Mission Credentialing

LaShawna Brown started her career in 2001 as a medical staff office receptionist. In 2013, she became the director of medical staff services and centralized credentialing for a six-hospital health system and served in that that role for nearly seven years. In 2019, she joined an Oklahoma health insurance company and quickly began learning the managed care side of credentialing. Realizing the significant misnomers regarding the managed care process, she launched her blog, On A Mission Credentialing, in 2021, to provide knowledge gleaned from 20 years of experience in the credentialing realm.

Stacy Brklacich, JD

Stacy Brklacich, JD
Legal Counsel, Integris Health System

Stacy Brklacich earned her law degree from the University of Tulsa and has devoted her legal practice to the representation of hospitals, physicians, nurses, payers, and other healthcare providers in the areas of healthcare contracting, risk management, litigation management, licensing, moral and medical ethics, peer review, and credentialing. Brklacich provides legal representation to physicians, nurses, and physician assistants as well as practice groups in the areas of risk management, bylaws, policies, documentation, and compliance. She has also worked for a payer and focused on medical policy, clinical payment and coding policies, member disputes, and insurance legislation. Brklacich is a member of the Oklahoma Bar Association, Tulsa County Bar Association, and American Health Lawyers Association. In addition, she is a frequent lecturer to hospitals, physician groups, and healthcare entities in the areas of risk management, hospital operations, peer review, and credentialing.

Susan DuBois

Susan DuBois, CPCS, CPMSM
Experienced Health Care Consultant

Susan DuBois, CPCS, CPMSM, is an experienced health care consultant. She retired in February 2021after a 33-year career working at Intermountain Healthcare, an integrated health care delivery system based in Salt Lake City, serving Utah, Idaho and Nevada with 24 hospitals, a health plan and large employed physician group. At the time of her retirement, Ms. DuBois served as the Assistant Vice President, Office of Physician and APP Professional Affairs and had system-wide accountability for Intermountain’s Centralized Credentials Verification Program, Medical Staff Services, Physician and APP Relations, Interprofessional Accredited Education and Graduate Medical Education. In addition, Ms. DuBois has served in a number of leadership roles with the National Association Medical Staff Services (NAMSS) including serving on the Executive Committee of the NAMSS Board and as the 2017 President.

Donna Goestenkors

Donna Goestenkors, CPMSM, EMSP
President, Team Med Global Healthcare Consulting

 Goestenkors, is a healthcare consultant, speaker, author, educator, and mentor with over 45 years of knowledge and experience that she is privileged to share with colleagues, healthcare administrators, and medical staff leaders on issues pertinent to the medical staff services industry. Her expertise penetrates all healthcare locations and environments, including health systems; academic, community, and critical access hospitals; credentials verification organizations; payer enrollment; managed care organizations; and group and solo practice settings. Her talent in leading medical staff services professionals to their highest competence garners Goestenkors great respect among her industry colleagues.

Valerie Hogen

Valerie Hogen
Director of Credentialing and Enrollment, Physical Rehabilitation Network

Valerie Hogen, PESC, is the director of credentialing and enrollment for Physical Rehabilitation Network (PRN).  Valerie has 18 years of provider enrollment and credentialing experience. From 2003-2008, she worked with the Medicare Administrative Contractor, NHIC (a subsidiary of EDS/HP), served the California and New England region, where she was an analyst who reviewed Medicare enrollment applications and conducted onsite inspections. Later, she trained with CMS to be one of the first Medicare Provider Enrollment, Chain, and Ownership System (PECOS) trainers. She also previously worked for Palmetto GBA, in the provider education and outreach unit, working closely with provider groups. Since working for Medicare, Valerie has worked for multi-specialty provider groups to lead teams to properly navigate through Medicare, Medicaid, other government and commercial applications.

Nicole Keller

Nicole Keller, MSHM, CPHQ, CPHIT, CSM
Director of Medical Staff Services, Seattle Children's Hospital

Nicole Keller is a healthcare executive professional currently working as director of the medical staff services department with Seattle Children’s Hospital. She provides leadership and oversight in the areas of technical and professional quality assurance as well as improvement, compliance, hospital credentialing and privileging, medical licenses and certification, and payer enrollment. Keller’s additional areas of expertise include human resources, payer and hospital contracting, population health, practice group management, project management, group leadership and facilitation and building high-functioning teams.

David J. Zetter

Founder & President, Zetter HealthCare Management Consultants

David J. Zetter and his firm have provided practice management consulting services to medical and dental practices, facilities, and organizations for more than 25 years. Zetter is a nationally recognized enrollment expert and speaker, and CMS regularly solicits his feedback in their PECOS and compliance user focus groups. He is the current president of the National Society of Certified Healthcare Business Consultants and is a member of the American Health Lawyers Association, the Medical Group Management Association, and the Healthcare Financial Management Association. His firm supports client practices and facilities in all 50 states. You may find out more about Zetter and his firm at

National Provider Enrollment Virtual Event - On-Demand


Retail price: $399.00

Group pricing is as follows:

  • 4–10 attendees = each attendee receives 10% discount off retail price
  • 11–15 attendees = each attendee receives 15% discount off retail price
  • 16–20 attendees = each attendee receives 20% discount off retail price
  • 21+ attendees = each attendees receive 25% discount off retail price